CampaignStack

Terms of Service

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1. The agreement

These terms are the contract between you (the customer, acting for a business) and CampaignStack (the operator named on your invoice) for the use of campaignstack.io, its dashboard, its API and MCP server, its browser extension and the automation it runs on your behalf (together, the Service). Creating an account or using the Service accepts them. The privacy policy and, for customers that need one, the data processing agreement are part of this contract.

2. What the Service is

CampaignStack finds, scores and contacts business decision-makers on LinkedIn and by email on behalf of agencies and sales teams. It runs actions on LinkedIn accounts you connect, drafts messages with AI models, holds those drafts for your review by default, and keeps every connected account under the limits published on the account safety page. It is sold to businesses. It is not for consumers and not for anyone under 18.

3. LinkedIn, and the risk you carry

Automating a LinkedIn account breaks LinkedIn's User Agreement. That is true of every tool in this category, ours included, and LinkedIn may warn, restrict or close an account it believes is automated. CampaignStack reduces that risk with per-account budgets, warm-up, pacing, one residential IP per account and human review; it cannot remove it and does not promise to.

You connect a LinkedIn account only if you own it or have the express permission of the person who does, and you accept that any warning, restriction or closure of that account is your risk and your client's, not ours. Where the account belongs to a client, obtaining and keeping that permission is your responsibility, and you will tell the client that automation is involved.

4. Your account and your keys

Keep your sign-in method, API keys and MCP keys to yourself; everything done with them is done by you. Keys you give us for third-party services (Apollo, Clay, Instantly, HubSpot, Google and similar) are encrypted and used only to perform what you ask; you must have the right to use them under that provider's terms. Tell us at once if a key or session is compromised.

5. Acceptable use

You will not use the Service to:

  • send messages that break the law that applies to you or to the recipient (including GDPR, the ePrivacy rules and CAN-SPAM), or to anyone who has asked you or us not to be contacted;
  • contact people for anything other than business purposes, or harass, deceive or harm anyone;
  • import data you do not have the right to process, or feed the shared database with data that is not public professional information;
  • run more than one automation tool on the same LinkedIn account at the same time, or turn off the review queue for a client's account without that client's agreement;
  • probe, scrape, overload or reverse-engineer the Service, or use it to build a competing product;
  • share one seat across several people outside a workspace's membership.

We may suspend a workspace or an account that does any of these, or that puts a connected account, our infrastructure or other customers at risk, and we will tell you why.

6. Review, sending and AI drafts

Every AI draft waits for a person unless you switch a workflow to send automatically. When you do, you accept what that workflow sends inside its budget. Drafts are generated by third-party models and can be wrong; you are responsible for what leaves an account you connected. We do not guarantee replies, meetings or any commercial result.

7. Data: who controls what

Three kinds of data, three answers.

  • Your data: what you import (CSV, CRM, connected providers), your campaigns, lists, tags, notes, conversations, sends and results. You are the controller and own it. We process it only to run the Service for you, as described in the data processing agreement, and never show it to another customer.
  • The shared professional database: public professional profiles that any customer can read, the way a directory works. CampaignStack is the controller for it, as set out in the privacy policy. You may use it inside the Service and export what you have attached to your workspace; you may not resell it or rebuild it elsewhere.
  • Account data: your name, email, billing state, usage. Covered by the privacy policy.

A person who objects to being contacted through CampaignStack lands in a suppression register that your sending paths check. You cannot switch that off, and you agree not to contact that person through other means on the strength of data you obtained here.

8. Billing

Plans are billed per workspace, monthly or yearly, in advance, plus metered usage where your plan has it. Prices are on the pricing page at the time you subscribe; a price change applies from your next renewal after we have emailed you. You can cancel at any time from the dashboard and keep access until the end of the paid period. No refunds for partial periods, except where the law where you are gives you one.

The free plan needs no card and has no end date. It covers one workspace with one LinkedIn account, one Google account and no teammates. It includes 150 credits per day, counted on the local day of the workspace's LinkedIn account and starting the day after you sign up, and a day's unused credits do not carry over. The workspace created when you sign up also receives a one-time grant of 1,000 welcome credits, which do not expire. Features the pricing page lists as paid need a subscription. We may lock a workspace when a payment is past due, when a subscription is cancelled, or when the owner of a free workspace holds more than the free plan allows. A locked workspace keeps its data and stays locked until you subscribe or choose the workspace that stays free.

9. Availability and changes

We aim for the Service to be available at all times and do not promise it. LinkedIn changes its site without notice; when that breaks a feature, queued work waits rather than sending blind, and we fix it as fast as we can. We may change or retire features and will give notice of anything that removes a capability you pay for.

10. Your content and ours

You keep everything you import or write. We keep the Service, its code, its prompts and its documentation. Feedback you give us may be used without obligation. We may name you as a customer only with your written agreement.

11. Termination

You can delete your account from Settings at any time; the workspaces you own and their data go with it, subject to the retention rules in the privacy policy. We may end the contract with 30 days' notice, or at once for a breach of section 5 or non-payment after a reminder. Sections 3, 7, 12 and 13 survive.

12. Liability

To the extent the law allows: the Service is provided as is; we are not liable for indirect or consequential loss, lost profit, lost clients or the restriction of a LinkedIn account; and our total liability under this contract in any twelve months is limited to what you paid us in those twelve months. Nothing here limits liability for fraud, wilful misconduct, or anything the law does not let us limit. You will cover us against claims from your clients or from people you contacted that arise from your breach of sections 3, 5 or 7.

13. Law and disputes

This contract is governed by the law of the country in which the operator named on your invoice is registered, and its courts have exclusive jurisdiction, without prejudice to any mandatory consumer or data-protection rules that apply to you. Talk to us first: most disagreements are settled by email within a week.

14. Changes to these terms

We email registered users about material changes at least 14 days before they apply. Using the Service after that date accepts them; if you do not agree, cancel before it.

15. Contact

legal@campaignstack.io for the contract, privacy@campaignstack.io for data.